Training and Certifications > Course Outline

Building Successful Work Relationships

In this course, students will learn how to build co-operative trust-based relationships that enable them to work productively with other professionals, clearly communicating and respectfully harnessing their distinctive contributions.

This course may earn a Credly Badge.

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Learning Objectives

After completing this course, students will know how to:

  • Describe the importance of effective work relationships
  • Demonstrate professionalism through your behavior
  • Identify the interdependencies between you and your colleagues
  • Communicate effectively to create rapport and connect with others
  • Build and maintain your network of professional relationships
  • Use quality dialogue to focus discussion toward mutual outcomes
  • Develop collaborative working relationships that achieve results

     

    Course Details

    Course Outline

    1 - The Importance of Work Relationships
  • Supporting Effective Teamwork
  • Understanding the Value of Relationships
    • 2 - Interpersonal Dynamics
  • Working with Ego States
  • Being Effectively Assertive
    • 3 - Demonstrating Professional Behavior
  • Developing Professionalism
  • Valuing Respect, Reliability, and Results
  • Comparing Attitude, Action, and Effect
    • 4 - Mapping Your Work Network
  • Identifying Interdependencies
  • Focusing on Purpose
    • 5 - Bridging Work Styles
  • Identifying and Accepting Differences
  • Adapting to Different Work Styles
    • 6 - Building Your Network
  • Appreciating Needs and Values
  • Managing Your Network and Your Reputation
    • 7 - Collaborating for Success
  • Fostering Collaboration
  • Creating a Working Agreement
  • Contributing to a Collaborative Culture

    • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    Professionals desiring to improve working relationships and maximize cooperation and productivity.

    Building Successful Work Relationships

    Call
    Course Length : 3 Days

    There are currently no scheduled dates for this course. Please contact us for more information.

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